321 Shirland Road, London, W9 3JJ

Online: Contact Us Online
Telephone: 020 8969 2626 ( Out of Hours: 111 )

National Health Service Logo


How can we help you?

  1. Call or get help online now – NHS 111
  2. Get fast help from a Pharmacist
  3. Consult with your Doctor online
  4. Book an appointment on the phone 020 8969 2626

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NHS 111

Check your symptoms, visit NHS 111 online.

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.

Calls are free from landlines and mobiles. 111

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Get fast help from a Pharmacist

Your pharmacist can help with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. Pharmacist help, including a local pharmacy search tool.

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Consult with your Doctor online

You can contact us about a medical, administrative or prescription issue by clicking HERE.

Answer a few short questions and we will get back to you within 2 working days. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during our opening hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday to Friday between the hours of 6pm to 9am. Please contact 111 during out of hours or 999 if this is an emergency.

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Video Consultations

Please book your appointment (see above). During the consultation the doctor can convert this to a video consultation.

A link is sent via text message to your smart phone

This link opens the web browser on your phone, you will need to type in your date of birth to confirm your indentification.

Please ensure that you have: 

  • Good WiFi or Mobile Data Coverage.
  • An Android or Apple smart phone.
  • The latest version of your web browser app (Google Chrome for Android Phones,  Safari for iPhones)  
  • iPhones running any version of iOS older than version 13 will have to download the Whereby App

Full details available Video consultations: Which browsers are supported?